Last updated September 21, 2026.
This policy explains what Elegant Pet Mobile Spa LLC, doing business as Elegant Pet Mobile Spa (3787 Mandarin Woods Dr N, Jacksonville, FL 32223, (904) 290-0523, annamorelcastro@outlook.com), collects, why, and what we do with it.
We collect only what you give us directly: your name, your mobile number, your email address if you provide one, your address so the van can reach you, your pet's name and breed, and anything else you choose to tell us when you contact us about an appointment. We do not buy customer lists and we do not collect information about you from data brokers.
To book and confirm your appointments, to remind you about them, to answer your questions, and to let you know about a seasonal offer now and then. That is the whole list.
Elegant Pet Mobile Spa sends appointment confirmations, appointment reminders, notices when an earlier opening becomes available, replies to questions customers send us, and occasional seasonal offers. Reply STOP to opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply.
You opt in by entering your name and mobile number in the chat widget on our home page at https://elegantpetmobilespa.com and agreeing to receive text messages before you send your message. The chat widget is the only place on this website where a phone number is collected. There are no contact forms on any page of this website.
Message frequency varies.
Message and data rates may apply.
Reply STOP to any message at any time to stop receiving text messages. You will receive one confirmation message and then no further messages.
Reply HELP for help, or call us at (904) 290-0523.
Carriers are not liable for delayed or undelivered messages.
Consent to receive text messages from Elegant Pet Mobile Spa LLC is not a condition of purchasing any goods or services from us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share information only with the service providers who make the business run, such as our scheduling and messaging software and our payment processor, and only so far as they need it to do that job. We do not sell your personal information. We do not share it with third parties or affiliates for their own marketing.
For as long as you are a customer, and afterwards for as long as we need to for our records. Ask us to delete your information and we will, unless we are required to keep it.
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Reply STOP to any text to stop texts. Email annamorelcastro@outlook.com or call (904) 290-0523 for anything else.
This website is not directed at children under 13 and we do not knowingly collect their information.
If we change this policy we will update the date at the top of this page.
Elegant Pet Mobile Spa LLC
3787 Mandarin Woods Dr N, Jacksonville, FL 32223
(904) 290-0523
annamorelcastro@outlook.com
